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FREQUENTLY ASKED QUESTIONS

  • Q1
    How do I know about the prices of products?
    A1
    Once you send an inquiry form through our website, the sale representative in charge of your territory will get back to you with price quotation.
  • Q2
    How about payment terms?
    A2
    We only accept 100% payment by telegraphic transfer remittance (T/T) before shipment.
  • Q3
    In which currencies can I pay?
    A3
    We accept payment in three currencies: US Dollars, Japanese Yen, and Euro.
  • Q4
    What are your trade terms?
    A4
    We accept the following terms:
    - Ex-Works (Tokyo/Osaka)
    - FOB
    - CIF/C&F
    - Door-to-Door delivery using a courier of your choice.
  • Q5
    Do you provide warranty?
    A5
    We sell all our products for overseas in AS IS condition without warranty.
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